• Community-embedded
  • Evidence-based
  • Human-centred

Protecting older adults. Empowering the next generation.

Brobbs Connect develops and delivers structured digital literacy and community engagement programmes that help older adults navigate an increasingly digital world and equip at-risk youth with the skills, knowledge, and direction to participate more confidently in their communities and the economy.

Built for people. Backed by purpose.

Who We Are

One coherent mission, delivered where it is needed most.

Brobbs Connect was founded to bring a field-tested, human-centred methodology to two of the most urgent and documented community challenges in Southern California: the digital exclusion and exploitation of older adults, and the disconnection of at-risk youth from the direction and foundation they need to build productive lives.

A Brobbs Connect instructor guiding an older adult through a tablet during a community workshop
Built for people. Backed by purpose.
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Mission

Equip. Protect. Connect.

To deliver structured, accessible, and community-embedded digital literacy and engagement programmes that protect older adults from exploitation, connect isolated seniors to the services and people they depend on, and equip at-risk youth with the digital foundation and community infrastructure they need to build meaningful lives.

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Vision

Communities where no one is left behind by the digital world.

A Southern California where every older adult can access their government benefits, manage their finances, connect with family, and recognise online fraud safely. And where every at-risk young person has the digital literacy, vocational direction, and community connection to participate fully in the American economy.

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Approach

Human-centred. Community-embedded. Outcome-measured.

We deliver programmes where the people we serve already live, meet, and gather. No unfamiliar venues. No travel required. Instruction placed at the exact point of need, supported by purpose-built companion applications, pre and post assessments, and 90-day follow-up.

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Values

Dignity. Accessibility. Evidence. Community.

Every older adult deserves to navigate the digital world with confidence. Every young person deserves direction, connection, and the digital foundation the modern economy requires. Prevention is more effective, more humane, and more economically rational than intervention after harm has already been done.

Our Programmes

Structured programmes. One community ecosystem.

Each programme is delivered directly at the locations where the populations we serve already gather, supported by a purpose-built companion mobile application that extends the programme into daily life.

NAVIGATE digital literacy programme session with older adults
For Older AdultsΒ·6 Sessions

NAVIGATE

Digital Onboarding and Fraud Protection System for Older Adults

A structured six-session curriculum teaching older adults to use digital systems safely and independently, and to recognise and resist the online fraud schemes that cost older adults $7.7 billion in 2025.

  1. 1Digital Identity and Online SafetyPassword management, two-factor authentication, identifying safe websites
  2. 2Government Services OnlineSSA.gov, Medicare portal, SNAP enrolment, DMV online appointment booking
  3. 3Healthcare Portals and TelehealthPatient portal registration, telehealth appointments, prescriptions online
  4. 4Digital Banking SafetyMobile banking, fraud alerts, authorised push payment fraud recognition
  5. 5Recognising and Resisting Online FraudRomance scams, tech support scams, government impersonation, NAVIGATE App practice
  6. 6Staying Connected SafelyVideo calling, safe social media, reducing isolation through digital connection
Host NAVIGATE at Your Facility
GROUNDWORK youth engagement session for at-risk young people
For At-Risk YouthΒ·8 Sessions

GROUNDWORK

Community Engagement and Digital Foundation System for At-Risk Youth

A structured eight-session curriculum giving at-risk young people the digital literacy, vocational direction, mentorship connections, and peer accountability they need to build productive lives.

  1. 1Who You Are and Where You Are GoingValues and strengths inventory, group trust-building, peer accountability partners
  2. 2Digital Foundations and Online IdentityDigital footprint audit, professional email setup, privacy settings, GROUNDWORK App
  3. 3The Economy and You, How Money WorksBank accounts, budgeting, paychecks and taxes, avoiding predatory financial products
  4. 4Vocational Exploration, What Is PossibleSchool completion, GED, community college and FAFSA, trade certification routes
  5. 5Applications, Resumes, and Online Job SearchResume building, online applications, interview basics, spotting job scams
  6. 6Community and Violence, The Real CostsCosts of justice involvement, recruitment tactics, protective factors, crisis directory
  7. 7Navigating Government and InstitutionsKnow-your-rights civic literacy, diversion, probation, legal aid and public defenders
  8. 8Building Forward, Your 12-Month Personal PlanSigned 12-month plan with an education goal, mentor matching, The Bridge, graduation
Host GROUNDWORK at Your Organisation

In session

Learning together, face to face

Older adults smiling during a NAVIGATE digital literacy session with a facilitator
Young people smiling during a GROUNDWORK workshop with a mentor
An older adult and a young volunteer smiling together at a laptop during a session

Where We Deliver

We come to you.

Both programmes are delivered at the community locations where the populations we serve already live and gather. Instruction is placed at the exact point of need.

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Aged Care Homes and Nursing Facilities

NAVIGATE delivered in common areas, reaching the most isolated and fraud-vulnerable older adults directly where they live

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Senior Centres

Regular NAVIGATE workshops for older adults in Anaheim and Santa Ana community facilities

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Public Libraries

NAVIGATE at community library branches, a trusted and accessible setting for underserved older adult populations

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Community Health Centres

NAVIGATE in clinic waiting areas, reaching older patients at their point of healthcare contact

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After-School Programmes

GROUNDWORK where at-risk youth already gather, at Boys and Girls Clubs, youth centres, and school programmes

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Juvenile Diversion Programmes

GROUNDWORK as an alternative-to-incarceration community engagement intervention for youth in the justice system

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Credit Unions and Community Banks

NAVIGATE at banking locations, reaching older customers where authorised push payment fraud most commonly begins

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Faith Communities

Both programmes through trusted faith community networks, where trust is the foundation of engagement

Affected Areas

Anaheim & Santa Ana rank among California's most burdened communities.

The red zones below, mapped by CalEnviroScreen 4.0 (SB 535, 2022 Update), mark census tracts identified by CalEPA as disadvantaged communities carrying the highest cumulative pollution burden and socioeconomic vulnerability in the state. These are the neighbourhoods where Brobbs Connect focuses NAVIGATE and GROUNDWORK.

CalEnviroScreen 4.0 map showing SB 535 disadvantaged communities across Anaheim, Santa Ana, and surrounding Orange County neighbourhoods highlighted in red.
Source: California Office of Environmental Health Hazard Assessment (OEHHA), CalEnviroScreen 4.0, SB 535 Disadvantaged Communities (2022 Update).

Testimonials

Voices from the communities we serve.

Real stories from NAVIGATE and GROUNDWORK participants will appear here once programmes are underway.

Coming soon

The National Crisis We Address

The need is documented. The urgency is real.

Each figure below is drawn from a federal government report or peer-reviewed publication. These are not background statistics. They are the reason this work is necessary now.

How We Work

From first contact to lasting change.

Our delivery model is structured, outcome-measured, and community-embedded at every stage. Progress is tracked from baseline assessment through to 12-month follow-up.

1
Partnership Agreement

We formalise a delivery arrangement with your institution covering space, schedule, and participant recruitment

2
Baseline Assessment

Participants complete a Digital Confidence Assessment establishing a measurable baseline before sessions begin

3
Structured Delivery

Six or eight sessions delivered on-site in plain language with hands-on practice and companion application support

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Follow-Up and Retention

Graduates are contacted at 90 days and 12 months to assess skill retention, goal progress, and ongoing support needs

Companion Apps & Social Media

Take NAVIGATE & GROUNDWORK everywhere you go.

Our companion mobile apps extend every session into daily life, practice fraud-recognition drills, revisit lessons, and stay connected to your mentor between visits.

Get Involved

Partner with us. Host a programme. Serve your community.

We are actively seeking institutional partners in Anaheim, Santa Ana, and greater Orange County and Los Angeles County. If your organisation serves older adults or at-risk youth, we welcome your enquiry.

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Service Area
Anaheim and Santa Ana, California
Orange County and Los Angeles County
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Email
nanabrobbey@brobbsgroup.org
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Phone
+1 (657) 547-4869
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Company Affiliation
Brobbs Group
Anaheim, California

Programmes designed to align with federal priorities including:

NTIA Digital Equity GrantsOlder Americans ActUSICH All In PlanCDC Violence PreventionSSA Digital AccessFTC Elder Fraud Protection