Support

Get Help

Whether you are an elderly resident, a concerned family member, a young person, or a partner site — here is how to reach the right support quickly.

Elderly residents & families

Book a NAVIGATE session at a partner senior centre, library, or aged care facility. Family members can also request a 1:1 fraud-recovery walkthrough if a loved one has been targeted online.

At-risk youth & guardians

Join a GROUNDWORK cohort through an after-school programme, faith community, or juvenile diversion partner. Self-referrals welcome.

Suspected fraud right now

If money has just been moved, contact your bank's fraud line first, then file a report with the FBI IC3 at ic3.gov. We can help walk you through both.

Community partners

Senior centres, libraries, clinics, credit unions, and youth programmes can request on-site delivery of NAVIGATE or GROUNDWORK.

Contact the team

Email us with a short description of the situation and your city. We reply within 2 business days.

Email brobbsgroup@gmail.com